Due to the dynamic nature of (SMS/MMS) marketing technology and the messaging industry, the Messaging Compliance Rules are constantly being updated from time to time. As a result, I’d strongly encourage clients to review vendors’ terms and conditions and proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws.
If you’re working with CM.com’s platform, use the Address Book to randomly divide your recipients into two marketing groups. Create two separate campaigns, one for version A and one for version B. Keep everything in the campaigns the same except for the element you want to test. Set up your message, implement the changes in version B, randomly add one of the recipient groups to campaign A and add the other to campaign B. Send your message, and wait for the results to come in.
At a fraction of the cost of more traditional -- yet less effective -- marketing channels, SMS and MMS are as cost-effective as they are powerful. Ninety percent of consumers who have joined mobile loyalty programs feel they have gained value from them, and nearly two-thirds of consumers subscribed to mobile marketing indicate that they have made a purchase as a result of receiving a highly relevant mobile message. SMS text messaging is a no-brainer addition to any marketing portfolio. Text message lead generation is a powerful growth strategy. Start adding SMS marketing to your clients’ campaigns and watch their -- and your -- profits grow.
Long codes are normal 10-digit phone numbers that can be used to send and receive text messages. They’re the cheapest option for a dedicated number and can be set up in just a couple of minutes, making them a popular choice if you’re on a budget or in a hurry to get started. The biggest advantage of long codes is that they support both domestic and international communications. They’re perfect for global businesses or companies who aspire to be one. However, if the success of your SMS program depends on customers initiating contact with you, you should consider a short code instead.
Similar to email, SMS has anti-spam laws which differ from country to country. As a general rule, it’s important to obtain the recipient’s permission before sending any text message, especially an SMS marketing type of message. Permission can be obtained in a myriad of ways, including allowing prospects or customers to: tick a permission checkbox on a website, filling in a form, or getting a verbal agreement.
The privacy issue became even more salient as it was before with the arrival of mobile data networks. A number of important new concerns emerged mainly stemming from the fact that mobile devices are intimately personal and are always with the user, and four major concerns can be identified: mobile spam, personal identification, location information and wireless security. Aggregate presence of mobile phone users could be tracked in a privacy-preserving fashion.
You will have a greater chance of gaining access to their mobile number by following these guidelines. You can collect their numbers using a sign-up sheet at your register, asking them when talking on the phone, allowing them to submit a form on your website, or by giving them a number that they can text to subscribe to your SMS messages. Whatever you do, keep a copy of their permission to market to them via SMS, if you run into problems you will be glad you did.