Similar to email, SMS has anti-spam laws which differ from country to country. As a general rule, it’s important to obtain the recipient’s permission before sending any text message, especially an SMS marketing type of message. Permission can be obtained in a myriad of ways, including allowing prospects or customers to: tick a permission checkbox on a website, filling in a form, or getting a verbal agreement.
The era of media is a most important era of all time; this has not only diversified the concept of professionalism but also it has included those activities into the definitions, which were never considered by anyone in history as the professionals. The comedian, the musician and the entertainer, itdoes not mean that they never been in existence, all of these professions were present in the past but what matters is that their services were limited to the specific class of society. The invention of the computer in the timeline of change has its importance, with the invention of the internet the world has become a global village, the distances removed, now communication with a person who is thousands of miles away is based on some simple clicks.
One key criterion for provisioning is that the consumer opts into the service. The mobile operators demand a double opt in from the consumer and the ability for the consumer to opt out of the service at any time by sending the word STOP via SMS. These guidelines are established in the CTIA Playbook and the MMA Consumer Best Practices Guidelines which are followed by all mobile marketers in the United States. In Canada, opt in will be mandatory once the Fighting Internet and Wireless Spam Act comes in force in mid-2012.
Due to the dynamic nature of (SMS/MMS) marketing technology and the messaging industry, the Messaging Compliance Rules are constantly being updated from time to time. As a result, I’d strongly encourage clients to review vendors’ terms and conditions and proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws.