If you send 10,000 emails in a marketing campaign, only a few hundred will likely be read—even if you have a brilliant headline, great copy, and a must-have offer. But if you text 10,000 people, you can be pretty sure that nearly all your recipients will read your message. If your conversion rate for SMS marketing is close to your conversion rate for emails, that translates to 10 or 20 times as much business.
Short codes offer very similar features to a dedicated virtual number, but are short mobile numbers that are usually 5-6 digits. Their length and availability depend on each country. These are usually more expensive and are commonly used by enterprises and governmental organisations. For mass messaging, short codes are preferred over a dedicated virtual number because of their higher throughput, and are great for time-sensitive campaigns and emergencies.
To avoid sharing numbers with other senders, and for brand recognition and number consistency, leasing a dedicated virtual number, which are also known as a long code or long number (international number format, e.g. +44 7624 805000 or US number format, e.g. 757 772 8555), is a viable option. Unlike a shared number, it can receive SMS replies. Senders can choose from a list of available dedicated virtual numbers from a bulk SMS provider. Prices for dedicated virtual numbers can vary. Some numbers, often called Gold numbers, are more easy to recognise, and therefore more expensive to lease. Senders may also get creative and choose a vanity number. These numbers spell out a word using the keypad, like +1-(123)-ANUMBER.
Grey Routing is a term given to messages that are sent to carriers (often offshore) that have low cost interconnect agreements with other carriers. Instead of sending the messages directly to the intended carrier, some bulk SMS providers send it to an offshore carrier, which will relay the message to the intended carrier. At the cost of consistency and reliability, this roundabout way is cheaper, and these routes can disappear without notice and are slower. Many carriers don’t like this type of routing, and will often block them with filters set up in their SMSCs.
Concatenated messages can only fit 153 characters instead of 160. For example, a 177 character message is sent as 2 messages. The first is sent with 153 characters and the second with 24 characters. The process of SMS concatenation can happen up to 4 times for most bulk SMS providers, which allows senders a maximum 612 character message per campaign.
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