Traditionally, agencies have relied on old-fashioned channels for advertising, resulting in a madhouse of billboards, emails, television and radio ads, all competing in unison to be heard or seen by your clients’ target audience groups. But email open rates have plummeted to a lackluster 22%; radio and television ads are expensive for clients and unreliable as a method of engagement; direct mail gets lost and has an open rate of only 2-5%. It’s time to update your clients’ marketing methods -- and luckily, that means simplifying the way they think about and approach prospect outreach.
By using an inbound long number customers can respond to any SMS messages you send. This is great for your business because you can look after new leads as they come in and see an increase in your ROI. As our long numbers are UK mobile numbers (+44 7XXX XXX XXX) customers from all over the world can reply to your messages, making it easy to market your business globally.
A custom sender ID, also known as an alphanumeric sender ID, enables users to set a business name as the sender ID for one way organisation-to-consumer messages. This is only supported in certain countries and are up to 11 characters long, and support uppercase and lowercase ASCII letters and digits 0-9. Senders aren’t allowed to use digits only as this would mimic a shortcode or virtual number that they don’t have access to. Reputable bulk SMS providers will check customer sender IDs beforehand to make sure senders are not misusing or abusing them.
In Europe the first cross-carrier SMS shortcode campaign was run by Txtbomb in 2001 for an Island Records release, In North America it was the Labatt Brewing Company in 2002. Over the past few years mobile short codes have been increasingly popular as a new channel to communicate to the mobile consumer. Brands have begun to treat the mobile short code as a mobile domain name allowing the consumer to text message the brand at an event, in store and off any traditional media.
USE SHORT CODES EXTENSIVELY : A shrewd way some top business marketers gets subscribers for their SMS campaign is through the use of short codes. What you simply do is to ask your people to send a code to a customized number to get something of value from the service you render. This might be them getting a discount on a sale, getting a bonus or even ordering a product through that means. Meanwhile your system adds such persons’ phone numbers to your database. It becomes a win-win scenario. You get the subscriber, they get the value you offered and everyone is happy.
Our RVM platform are now able to deliver messages to compatible land lines, so we don�t scrub them now, unless specifically asked to do so. A compatible land line is a hard wired phone that uses voicemail service provided by the carrier and not an answering machine. This does not include VOIP services like Skype, Vonage, Google Voice, etc. It�s a good thing, because less numbers (leads) are discarded.
This is why they designed their own customized queue logic and set up intelligent call routing flows. With the new routing logic Apartment List was able to classify the caller need and assign them to the right agent. Minimizing wait times and maximizing efficiency, the online directory has drastically increased call volume and improved customer satisfaction.
The need to generate subscribers does not go away after your text marketing campaign launches. You should keep a continual focus on acquiring more mobile numbers to grow your subscriber base. Oftentimes, getting a new customer to subscribe is simply a matter of letting them know the option to receive texts exists. Think outside the box and utilize different marketing channels to advertise your opt-in keyword and short code to drive new subscribers.
Once you've collected your mobile numbers, verified that you have followed all of your legal responsibilities you can start your SMS marketing campaign. I'd suggest using a 3rd party service provider to ensure that you are able to track the return on investment for your campaign, embed an unsubscribe message, and easily manage your SMS marketing database including unsubscribes.