A custom sender ID, also known as an alphanumeric sender ID, enables users to set a business name as the sender ID for one way organisation-to-consumer messages. This is only supported in certain countries and are up to 11 characters long, and support uppercase and lowercase ASCII letters and digits 0-9.[12] Senders aren’t allowed to use digits only as this would mimic a shortcode or virtual number that they don’t have access to. Reputable bulk SMS providers will check customer sender IDs beforehand to make sure senders are not misusing or abusing them.
Short codes offer very similar features to a dedicated virtual number, but are short mobile numbers that are usually 5-6 digits. Their length and availability depend on each country. These are usually more expensive and are commonly used by enterprises and governmental organisations. For mass messaging, short codes are preferred over a dedicated virtual number because of their higher throughput, and are great for time-sensitive campaigns and emergencies.[11]
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Kaplan categorizes mobile marketing along the degree of consumer knowledge and the trigger of communication into four groups: strangers, groupies, victims, and patrons. Consumer knowledge can be high or low and according to its degree organizations can customize their messages to each individual user, similar to the idea of one-to-one marketing. Regarding the trigger of communication, Kaplan differentiates between push communication, initiated by the organization, and pull communication, initiated by the consumer. Within the first group (low knowledge/push), organizations broadcast a general message to a large number of mobile users. Given that the organization cannot know which customers have ultimately been reached by the message, this group is referred to as "strangers". Within the second group (low knowledge/pull), customers opt to receive information but do not identify themselves when doing so. The organizations therefore does not know which specific clients it is dealing with exactly, which is why this cohort is called "groupies". In the third group (high knowledge/push) referred to as "victims", organizations know their customers and can send them messages and information without first asking permission. The last group (high knowledge/pull), the "patrons" covers situations where customers actively give permission to be contacted and provide personal information about themselves, which allows for one-to-one communication without running the risk of annoying them.[45]

Trulia reduces the time it takes to respond to online leads. The odds of successfully contacting an online lead are 100 times higher if the lead hears from an agent within five minutes of submitting an online form. With programmable voice and SMS, real estate agents are instantly connected on a call with a new lead, or sent an SMS with lead details.


REQUEST FROM YOUR EXISTING CLIENTS : Charity they say begins at home. The best place therefore to start your SMS marketing campaign is with your present clients. Many businesses that own a website request their client to provide their phone number while registering on the site. Others ask them for it when they are ready for their SMS marketing campaign. You mustn’t necessarily go directly requesting for it. You might tell them you can offer updates about new products and services and promo information through text message. It is very unlikely that many clients will object to this.
Similar to email, SMS has anti-spam laws which differ from country to country. As a general rule, it’s important to obtain the recipient’s permission before sending any text message, especially an SMS marketing type of message. Permission can be obtained in a myriad of ways, including allowing prospects or customers to: tick a permission checkbox on a website, filling in a form, or getting a verbal agreement.[16]
USE SHORT CODES EXTENSIVELY : A shrewd way some top business marketers gets subscribers for their SMS campaign is through the use of short codes. What you simply do is to ask your people to send a code to a customized number to get something of value from the service you render. This might be them getting a discount on a sale, getting a bonus or even ordering a product through that means. Meanwhile your system adds such persons’ phone numbers to your database. It becomes a win-win scenario. You get the subscriber, they get the value you offered and everyone is happy.
Text marketing makes for seamless integration with your other marketing platforms. If you’re running a promotion for an event or sale, you can easily share links to mobile websites, videos and social media posts via text. You can also convert emails into text and vice versa, making it easy for you to maintain contact with your email and SMS clients without having to repeat the message.
Due to the dynamic nature of (SMS/MMS) marketing technology and the messaging industry, the Messaging Compliance Rules are constantly being updated from time to time. As a result, I’d strongly encourage clients to review vendors’ terms and conditions and proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws.
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