One key criterion for provisioning is that the consumer opts into the service. The mobile operators demand a double opt in from the consumer and the ability for the consumer to opt out of the service at any time by sending the word STOP via SMS. These guidelines are established in the CTIA Playbook and the MMA Consumer Best Practices Guidelines which are followed by all mobile marketers in the United States. In Canada, opt in will be mandatory once the Fighting Internet and Wireless Spam Act comes in force in mid-2012.
Short codes are half the length of long codes, coming in at just 5 or 6 digits. Marketers prefer to use short codes for campaigns, since they lift response rates considerably and reduce the opportunity for entry errors. Short codes can be absorbed in a glance and typed in a flash, making them perfect for customer-initiated engagement. Yet, they’re not without their shortcomings. Dedicated short codes are more expensive and take much longer to setup. But they’re worth the investment if you’re launching an SMS marketing program or customer-initiated engagement channel.
First, you collect the opt-in, which 9 times out of 10 will be a 'cold lead', ie., someone (NOT) familiar with you or what you represent. So instead of immediately going into full-on presentation mode, which isn't good for you or your prospect, you create a buffer where the prospect can learn more about YOU in a safe space. The reason this is important nowadays is because your prospect is more interested in you, your story and why you choose to align with your primary program, even more so than his or hers interest in the biz opp itself.
Dunkin Donuts revived some of their failing stores with an SMS campaign that they advertised through online ads and radio. The campaign rewarded customers for sharing the text offers with their friends. By encouraging sharing and word-of-mouth in their promotion, they leveraged their spending on their SMS campaign and managed to provide sufficient incentive that 17% of those who received texts forwarded them and 7,500 people opted in to their loyalty program. The result was a 21% increase in store traffic. Impressive results.
A single SMS message has a maximum size of 1120 bits. This is important because there are two types of character encodings, GSM and Unicode. Latin-based languages like English are GSM based encoding, which are 7 bits per character. This is where text messages typically get their 160 character per SMS limit. Long messages that exceed this limit are concatenated. They are split into smaller messages, which are recombined by the receiving phone.
MMS mobile marketing can contain a timed slideshow of images, text, audio and video. This mobile content is delivered via MMS (Multimedia Message Service). Nearly all new phones produced with a color screen are capable of sending and receiving standard MMS message. Brands are able to both send (mobile terminated) and receive (mobile originated) rich content through MMS A2P (application-to-person) mobile networks to mobile subscribers. In some networks, brands are also able to sponsor messages that are sent P2P (person-to-person).
The FCC implemented the Telephone Consumer Protection Act of 1991 (the “TCPA”) adopted rules, including prohibiting the initiation of telephone calls (other than a call made for emergency purposes or made with the prior express consent of the called party) using automatic telephone dialing systems or an artificial or prerecorded voice to telephone numbers assigned to a paging service, cellular telephone service, specialized mobile radio service, or other radio common carrier service, or any service for which the called party is charged for the call.