The answer to this question is complicated. You can legally purchase phone numbers, since there is no law that forbids you to do this. When you are buying phone numbers, you are essentially purchasing data. However, it is what you do with those purchased phone numbers that determines if you stay on the legal side of the law or not. Read on to find out more about what you can or cannot do with purchased phone numbers.
It’s mobile marketing month here at Insivia and one of the questions we always get from out clients is whether or not our clients should be capturing mobile phone numbers from their customers to use in future forms of SMS marketing. A lot of the times it’s thought of being too intrusive but I’m here to tell you otherwise. For a lot of businesses collecting mobile phone numbers is a great opportunity for you. With SMS messaging over 95% of all SMS text messages that are sent are opened by the end user. As opposed to email where it’s about 6-15% of those emails are read. Mobile marketing and text message marketing is a great opportunity to directly interact with your customer. One of the best ways to do it is to include an opt-in for a mobile phone number on your opt in forms and your other marketing materials giving your customers the ability to give you their phone number to receive SMS interactions from your business. One of the things that I would not recommend is making this a mandatory requirement for people to give you their cell phone number but leave it to them as an option. If somebody wants to receive mobile messages from you, you want to give them an opportunity because the success rate is so high when working with SMS and direct message marketing.
While many agencies spend thousands of dollars launching high-tech, multi-channel campaigns, they sometimes lose sight that less can be more -- and often, the perfect solution is resting right in the palm of your hands. SMS text messaging is a simple but powerful communications channel, reaching customers right where they are and consequently boasting a staggering 99% open rate. And MMS (multimedia messaging) enables sending pictures, video, GIFs and audio, thereby further enhancing messaging. SMS lead generation is equally effective. Think about it -- when was the last time you went anywhere without your cell phone, or failed to notice a text message that you had received? The level of engagement with SMS text messaging is unparalleled -- about 90% of text messages are opened and read within only three minutes of receipt. For these reasons and more, text messaging is quickly becoming the communications method of choice for both business and pleasure. If you aren’t recommending SMS messaging as a communications and lead generation strategy, or using it on behalf of your clients, now is the time to start!
Short codes are half the length of long codes, coming in at just 5 or 6 digits. Marketers prefer to use short codes for campaigns, since they lift response rates considerably and reduce the opportunity for entry errors. Short codes can be absorbed in a glance and typed in a flash, making them perfect for customer-initiated engagement. Yet, they’re not without their shortcomings. Dedicated short codes are more expensive and take much longer to setup. But they’re worth the investment if you’re launching an SMS marketing program or customer-initiated engagement channel.
To find out whether a new version of your message performs better, you first need to know how it has performed in the past. Establish a baseline to compare the results of your new message to. Be sure to note any relevant results like amount of recipients, time of day, day of week, time of month (e.g. did you send the message around pay-day or just before, when everyone postpones spending money until their pay check arrives?), open rate, click-through-rate (CTR), amount of conversions (note: specify what a conversion is for you), conversion rate, and anything else of importance.
*Ding ding* One new text. Maybe it’s that cute boy you’ve been talking to in chem class. Maybe it’s your boss wanting to congratulate you on your performance. Or maybe, just maybe, it’s an irresistible text offer from your favorite retail chain. What’s the first thing you do? Open it, duh. If you swipe left and delete the message before even reading it — well kudos to you, you’re a borderline extraterrestrial. Personally, I can’t remember the last time I didn’t open a text message, and I’m sure you can agree.
Log into your account ten minutes after your campaign should have launched. From the toolbar, click on "stats and reporting". For a campaign that is currently running, click on RVM statistics. The next screen will show you the status of the campaign. If the campaign has stopped because you have run out of eligible time zones, there are no more leads in your list, or for other reasons, that information will also be here.
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