There is no other method that comes close to SMS in terms of reach and reliability. And that goes for their open rates as well. Clients can easily skip over a social media or mobile app push notification that appears briefly on the screen and then disappears. Emails are rarely even opened and when they are, it may be long after the event or promotion you were advertising took place.
While many agencies spend thousands of dollars launching high-tech, multi-channel campaigns, they sometimes lose sight that less can be more -- and often, the perfect solution is resting right in the palm of your hands. SMS text messaging is a simple but powerful communications channel, reaching customers right where they are and consequently boasting a staggering 99% open rate. And MMS (multimedia messaging) enables sending pictures, video, GIFs and audio, thereby further enhancing messaging. SMS lead generation is equally effective. Think about it -- when was the last time you went anywhere without your cell phone, or failed to notice a text message that you had received? The level of engagement with SMS text messaging is unparalleled -- about 90% of text messages are opened and read within only three minutes of receipt. For these reasons and more, text messaging is quickly becoming the communications method of choice for both business and pleasure. If you aren’t recommending SMS messaging as a communications and lead generation strategy, or using it on behalf of your clients, now is the time to start!
We’re firm believers that the follow-up is one of the most important elements of the selling process. After you fire off an email looking for an approval or confirmation, a short follow-up by text could be the perfect nudge to get your prospect to take a look. Remember, since 90 percent of text messages are read within a few minutes, there’s a good chance your SMS follow-up will be seen right away and prompt your prospect to answer.
There is a 160 character limit on text messages. With SMS, it’s simply about providing an irresistible offer. There’s no point in droning on and on with a 300-word marketing message. Subscribers are opting in to receive an exclusive offer, not to hear about how your day is going. Our current digital age rewards simple marketing messages with easy to understand calls to action. The 160 character limit on SMS messages is actually ideal.

The main and the most primary factor that makes social media better is that, from social media largest companies can get the direct response from the customers, we can say that social media is now playing its role in shaping the perception. Social media has gone through changes; primarily social media has been used for the sake of entertainment. Entertainment seeker looks for the funny videos, songs and sometimes documentaries.
If you send 10,000 emails in a marketing campaign, only a few hundred will likely be read—even if you have a brilliant headline, great copy, and a must-have offer. But if you text 10,000 people, you can be pretty sure that nearly all your recipients will read your message. If your conversion rate for SMS marketing is close to your conversion rate for emails, that translates to 10 or 20 times as much business.

Due to the dynamic nature of (SMS/MMS) marketing technology and the messaging industry, the Messaging Compliance Rules are constantly being updated from time to time. As a result, I’d strongly encourage clients to review vendors’ terms and conditions and proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws.
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