Long codes are normal 10-digit phone numbers that can be used to send and receive text messages. They’re the cheapest option for a dedicated number and can be set up in just a couple of minutes, making them a popular choice if you’re on a budget or in a hurry to get started. The biggest advantage of long codes is that they support both domestic and international communications. They’re perfect for global businesses or companies who aspire to be one. However, if the success of your SMS program depends on customers initiating contact with you, you should consider a short code instead.
Marketers become more effective when they understand the path that customers take as they progress from interested website visitors to paying customers. If marketers do not take care to analyze each stage of this customer journey, there will be a significant number of leads that fall out of the funnel, never to return. The best way to take advantage of all leads that are initially engaged is to optimize your conversion funnel.
You will have a greater chance of gaining access to their mobile number by following these guidelines. You can collect their numbers using a sign-up sheet at your register, asking them when talking on the phone, allowing them to submit a form on your website, or by giving them a number that they can text to subscribe to your SMS messages. Whatever you do, keep a copy of their permission to market to them via SMS, if you run into problems you will be glad you did.